Management Server Cannot Be Reached. Check Your Management Configuration and Try Again.

1. Smart Dashboard cannot connect to Management server

   How-do-you-do!

   I installed R75.twenty management server on Windows 2008 R2. This server is management server for two security gateways/appliances based on Secure Platform OS. At present, when I endeavour to connect to Management server from Smart Dashboard on any machine on local or remote network, I go error

   Connexion cannot exist initiated. Delight make sure that the server x.ten.x.10 is up and running and that you are divers as a GUI client.

   It works well only when I launch local Smart Panel on management server.
   I checked cpconfig for defined GUI clients. Likewise checked Implied rules and can confirm that CPMI conection from GUI customer to Management server is allowed. In global properties accept control connections is checked.

   Can it be problem regarding SIC connection between Smart Panel and Security management server?
   If anyone take thought how to solve this trouble, please help.

   All-time regards

   Dejan

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2. Re: Smart Dashboard cannot connect to Management server

   There's no Windows Firewall on the box is there preventing the connexion.

   I take it that the Management Server and Gateway connectivity is correctly working?

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3. Re: Smart Dashboard cannot connect to Management server

   I'k having similar issue here. I've just reinstalled R60 in VirtualBox and somehow I can't access to SmartDashboard anymore. I was able to admission it earlier. There is no network issue equally I can ping from SmartDashboard to Management Server and vice versa.
   I'k able to access the web admission and found the GUI client is defined correctly.
   Is at that place anything else I can do to fix this result?

   SmartDashboard = 192.168.10.10
   Management Server = 192.168.10.254

   [R60-FW]# ping 192.168.ten.10
   PING 192.168.ten.10 (192.168.10.x) 56(84) bytes of data.
   64 bytes from 192.168.10.10: icmp_seq=0 ttl=128 time=2.04 ms
   64 bytes from 192.168.10.10: icmp_seq=1 ttl=128 fourth dimension=0.342 ms

   --- 192.168.10.10 ping statistics ---
   2 packets transmitted, 2 received, 0% package loss, time 1010ms
   rtt min/avg/max/mdev = 0.342/1.194/2.046/0.852 ms, piping 2
   [R60-FW]# ping 192.168.ten.254
   PING 192.168.10.254 (192.168.10.254) 56(84) bytes of information.
   64 bytes from 192.168.10.254: icmp_seq=0 ttl=64 time=0.013 ms
   64 bytes from 192.168.10.254: icmp_seq=1 ttl=64 time=0.014 ms

   --- 192.168.10.254 ping statistics ---
   ii packets transmitted, 2 received, 0% package loss, fourth dimension 1016ms
   rtt min/avg/max/mdev = 0.013/0.013/0.014/0.003 ms, piping two
   [R60-FW]#

   Last edited by firewallengineer; 2012-04-13 at 07:27.

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4. Re: Smart Dashboard cannot connect to Direction server

   Originally Posted by firewallengineer

   I'm having similar issue here. I�ve simply reinstalled R60 in VirtualBox and somehow I tin can�t admission to SmartDashboard anymore. I was able to access it earlier. There is no network issue as I can ping from SmartDashboard to Management Server and vice versa.
   I�m able to access the web access and plant the GUI client is defined correctly.
   Is there anything else I can do to fix this result?

   SmartDashboard = 192.168.10.10
   Direction Server = 192.168.10.254

   Make sure the fwm process is upwardly and running on the Security Management Server. Also cheque out the contents of the $FWDIR/log/fwm.elg file, if fwm is unable to start or is running but not able to accept GUI connections you should see something in the log to that result. If fwm is up and running and you aren't seeing an indication of the problem in $FWDIR/log/fwm.elg then run these commands on the SMS:

   fw debug fwm on
   (Try to connect with the GUI and lookout man it neglect)
   fw debug fwm off

   Now bank check the contents of the $FWDIR/log/fwm.elg file, you should definitely see an indication of the trouble at that point.

   If fwm is not running at all, run information technology yourself with debugging enabled like this:

   fwm -d

   and observe the debugging output for clues.

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5. Re: Smart Dashboard cannot connect to Management server

   Hi,

   I solved trouble changing gui-customer file that is located at conf directory. I don't know why, just from some reason this file was not updated with content of cpconfig settings of GUI clients.
   Additional affair that block connection to management server was Windows firewall. I merely added two inbound rules that allow CPMI(tcp 18190) and FWlogg(tcp 257) connections.
   It's working at present.

   Thank you

   BR
   Dejan

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6. Re: Smart Dashboard cannot connect to Management server

   Originally Posted by ShadowPeak.com

   Brand sure the fwm procedure is up and running on the Security Direction Server. Besides check out the contents of the $FWDIR/log/fwm.elg file, if fwm is unable to start or is running but non able to have GUI connections you should run into something in the log to that effect. If fwm is up and running and you aren't seeing an indication of the problem in $FWDIR/log/fwm.elg then run these commands on the SMS:

   fw debug fwm on
   (Endeavour to connect with the GUI and sentry it fail)
   fw debug fwm off

   At present cheque the contents of the $FWDIR/log/fwm.elg file, you lot should definitely see an indication of the problem at that point.

   If fwm is not running at all, run it yourself with debugging enabled like this:

   fwm -d

   and observe the debugging output for clues.

   Thanks ShadowPeak.com for your advice. Btw, I've rebooted both SmartDashboard and Management server, and somehow for unknown reason, I was able to connect back to Management server via SmartDashboard client.

   http://firewallengineer.wordpress.co...gement-server/

   Final edited past firewallengineer; 2012-04-14 at 23:53.

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rauschgroply82.blogspot.com

Source: https://www.cpug.org/forums/showthread.php/17312-Smart-Dashboard-cannot-connect-to-Management-server

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